Navigating the sales landscape across nine different business units required a sophisticated approach to data security. While representatives needed to keep their pricing proposals private to protect sensitive information, the organization also recognized the need for teamwork ensuring that sensitive pricing and customer data were only accessible to authorized individuals..
The current environment could not handle this level of selective access, making it difficult to keep data safe while still allowing for the necessary sharing between branches.
To address this, Prudent customized Salesforce to implement a robust, multi-layered security framework. We moved beyond standard roles and permissions to provide fine-grained control over quote visibility. Each sales representative was empowered to manage who could view their specific quotes.
We built a “selective sharing” feature that allowed reps to grant access to specific peers or subsidiary branches on a case-by-case basis. This approach perfectly balanced the need for total confidentiality with the functional requirement for collaboration. The solution ensured that while the organization remained unified on one platform, the proprietary data of each subsidiary remained protected.
Manufacturing cannot secure OT effectively by extending an enterprise security architecture built around IT assumptions. The architecture must account for what production assets support, what depends on them, what a security action could disrupt, and who has authority to approve that action. A manufacturing SOC can monitor an OT environment
Most manufacturing cyber incidents do not begin on the plant floor. The initial compromise typically occurs in an unremarkable, IT-adjacent system – a phishing email, a vendor’s remote access account, an exposed application server. What happens in the hours that follow determines whether the incident remains in a contained IT
Manufacturing OT environments contain more than PLCs and production equipment. A typical environment can include PLCs, DCS, SCADA, HMI, engineering workstations, MES, historians, enterprise systems, remote access, and third-party connections. These systems perform different functions and have different relationships with the production process. That makes OT visibility a broader requirement
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