Strengthening Digital Defenses for a Global Healthcare Manufacturer

Client overview
The client is a leading Healthcare Product Manufacturer supporting a workforce of over 450 users. Operating in a highly regulated industry, their primary objective was to align their digital infrastructure with global security standards, including ISO27001 and GDPR.

The Challenge

The project began with a critical finding — the organization’s global security score was at a vulnerable average of 15%. To protect sensitive healthcare data, the client required the mandatory enforcement of strong ID securities and the implementation of sensitive data protection.

Their existing environment faced high volumes of phishing and impersonation, necessitating the mitigation of unwanted mail and the deployment of end-to-end encryption for all email communications.

Beyond technical defenses, the client needed a structured system for incident reporting and responses to ensure any vulnerabilities were identified and resolved in real time.

The Prudent Solutions

  • Rapid Security Elevation – Successfully increased the Secure Score from a baseline of 18% to a robust 78% through targeted technical controls.
  • Total Threat Neutralization – Completely stopped impersonation attempts and reduced spam/phishing volumes from 88% to just 12%.
  • Zero Disruption Transition – Utilized a POC and Pilot testing methodology to tune security policies based on organizational feedback before full-scale rollout.
  • Compliance Resolution – Closed all pending compliance findings and moved all authentication to secure OAuth2.0 and SAML protocols.
  • Proactive Incident Reduction – Substantially reduced the number of security incidents through real-time SIEM alerts and automated incident reporting.
  • Operational Efficiency – Realized considerable savings in manual monitoring time by automating audit policies and identity reviews.
  • Future Proof Roadmap – Established a Zero Trust model with recommendations for quarterly attack simulations and periodic access reviews to maintain peak security.

Business Outcomes

  • Rapid Security Elevation – Successfully increased the Secure Score from a baseline of 18% to a robust 78% through targeted technical controls.
  • Total Threat Neutralization – Completely stopped impersonation attempts and reduced spam/phishing volumes from 88% to just 12%.
  • Zero Disruption Transition – Utilized a POC and Pilot testing methodology to tune security policies based on organizational feedback before full-scale rollout.
  • Compliance Resolution – Closed all pending compliance findings and moved all authentication to secure OAuth2.0 and SAML protocols.
  • Proactive Incident Reduction – Substantially reduced the number of security incidents through real-time SIEM alerts and automated incident reporting.
  • Operational Efficiency – Realized considerable savings in manual monitoring time by automating audit policies and identity reviews.
  • Future Proof Roadmap – Established a Zero Trust model with recommendations for quarterly attack simulations and periodic access reviews to maintain peak security.

Specialized Skillsets Sourced

M365 Defender (Anti-Spam/Phishing)
Microsoft Intune (MDM)
Identity Protection (MFA/PIM)
Data Loss Prevention (DLP)

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